What are micro-behaviors? How do they play out at work? And what impact do they have on employee performance?
Imagine having a conversation with a colleague whilst they are checking their emails. Imagine conducting a presentation to a group of senior leaders who never give you eye contact or roll their eyes mid-way through. Now they start interrupting you mid-flow. Now imagine you’re in a team meeting and a manager singles out one individual meeting their quarterly targets, despite this being a team effort.